Prosper Asset Management - Privacy Policy

Last updated: 12 February 2023

Privacy statement
Prosper Asset Management (Prosper AM) acknowledges the importance of protecting your privacy. We comply with our obligations under the New Zealand Privacy Act 2020 when we handle your personal information. Within this Privacy Policy, Prosper AM may also be referred to with 'we', 'our', and 'us'.

Prosper AM may need to collect personal information about you in order to provide you with products, services and information. The New Zealand Privacy Act 2020 sets out the rules we must follow in collecting, storing, using and sharing any personal information you give us.

Types of information we collect
We may collect the following types of personal information from you:
  • Identification information
  • Contact information
  • Financial information
  • Technical information such as browser information, Internet Protocol address, and pages you visit on our website.
We collect your information in order to provide required services to you and manage your relationship with us.

What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails and SMS about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Source of personal information
When we need to collect information from individuals, we will collect it directly from the individual concerned. This means the individual is aware of the information being collected by us. This also helps to ensure that it's accurate and up to date.

Accuracy of information
We will take reasonable steps to ensure the personal information we have is accurate before we use or disclose it.

Retention of information
We only keep information for as long as it is required to achieve the purpose it was collected for, or if there is a legal requirement to keep it for a specified period.

Access to your information
The New Zealand Privacy Act 2020 gives you the right to access information held about you by us, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us.

Disclosure of information
We will only disclose personal information in the following scenarios:
  • The information was collected with the specific purpose of passing it onto another organisation.
  • Disclosure to another organisation is a purpose directly related to the original reason for the collection.
  • It is necessary to pass the information on to a law enforcement organisation to prevent or investigate a crime.

Overseas disclosure
We will only disclose personal information to an overseas country where there are comparable privacy protections to New Zealand or there are exceptions that apply.

Unique identifiers
We will only assign unique identifiers to individuals where they are necessary to carry out functions efficiently. We will take reasonable steps to protect unique identifiers from being misused.

Keeping information secure
We are committed to ensuring that our information is secure. We take reasonable steps to ensure your personal information is protected from unauthorised access. We store personal information in different ways, including in paper and electronic form. We use security procedures to protect the personal information we hold.

Unfortunately, the transmission of information via the internet is not completely secure. We will endeavour to take all reasonable steps to protect your personal data, but we cannot guarantee the security of your data transmitted to our website. Any transmission is at your own risk.

Data Breach notifications
We will notify the Privacy Commissioner and any affected individuals in the event there has been a privacy breach that poses a risk of serious harm or causes serious harm.

Terms and Conditions
For information concerning your use of our products and services, please visit the Prosper AM Terms and Conditions page. The Prosper AM Terms and Conditions is incorporated by reference into this Privacy Policy.

We recommend that you review our Terms and Conditions regularly to keep up to date with any changes we might make from time to time.

Changes to our Privacy Policy
Our Privacy Policy and Terms and Conditions will change from time to time. Any changes we may make to our Privacy Policy will be posted on this page.